54bat Privacy Policy — Your Data, Our Responsibility

54bat (https://54bat.bet) is an internationally licensed online gaming and betting platform. We place the highest importance on protecting the personal information of our users. This privacy policy explains what data 54bat collects, how that data is used, and the measures we take to keep your information safe.

This policy applies to 54bat's main website, mobile application, customer support channels, and all our digital services. It has been drawn up in compliance with Bangladeshi and international data protection laws.

• This policy applies to all 54bat services.
• 54bat's Privacy Policy does not apply to third-party websites.
• We do not collect data from anyone under 18, and minors are not permitted to create an account.

54bat only collects the data necessary to ensure a safe gaming experience, verify identity, and process financial transactions.

Information collected at registration:

• Full name, date of birth, and nationality.
• Email address and mobile number.
• Residential address and country.
• Preferred currency and language.

Information collected during the identity verification (KYC) process:

• Copy of national ID, passport, or driving licence.
• Utility bill or bank statement as proof of address.
• Proof of payment method (partial card details).

Automatically Collected Information:

54bat uses your information only for specific, legitimate purposes. We never collect excessive or unnecessary data.

• Account Management: To ensure secure registration, login, and account protection.
• Identity Verification: To comply with international KYC/AML standards for preventing money laundering and fraud.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your issues quickly and effectively.
• Responsible Gaming: To identify signs of addiction and provide timely support.
• Promotional Communications: To send you offers and updates, subject to your consent.
• Legal Obligation: To submit required reports to regulatory authorities.
• Platform Improvement: To analyze user experience and continuously improve our services.

54bat shares your data with third parties only in the following limited circumstances:

Who we may share your information with:

• Payment Processors: Trusted payment gateways for processing deposits and withdrawals, operating under strict security standards.
• Identity Verification Services: Internationally accredited verification providers for the KYC process.
• IT Infrastructure Provider: Cloud hosting and data backup providers, bound by strict confidentiality agreements.
• Regulatory & Legal Authorities: Government agencies, where required by licensing authorities or legal investigations.

What we never share:

• With advertisers or marketing agencies.
• With social media platforms.
• With any commercial third party without your explicit consent.

The 54bat website and app use various cookies and tracking technologies to enhance your browsing experience and maintain platform security.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.

54bat retains your data only for as long as necessary. Once the retention period expires, your information is securely deleted or anonymized.

• Account Information: For as long as your account is active, and up to 5 years after closure.
• Transaction Information: A minimum of 7 years, in accordance with financial regulations.
• KYC Documents: 5 years after account closure.
• Gaming History: 2 years after account closure.
• Customer Support Records: 3 years after last contact.
• Marketing Data: Deleted immediately upon withdrawal of your consent.

As a 54bat user, you have the following rights over your personal data:

• Right to Access: You can request to know what information 54bat holds about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that the use of certain data be restricted.
• Right to Data Portability: You can receive your data in a machine-readable format.
• Right to Object: You may object to marketing communications or to specific processing of your data.

54bat uses a multi-layered security framework to protect your data. Our security team monitors the platform around the clock.

• 256-bit SSL Encryption: All data transmissions are fully encrypted.
• Two-Factor Authentication (2FA): An added layer of security for logins and transactions.
• Firewall & DDoS Protection: To protect against cyber attacks.
• Regular Security Audits: Regular penetration testing by third-party specialists.
• Data Backup: Regular encrypted backups stored in secure locations.
• Automated Threat Detection: Suspicious activity is detected and blocked immediately.

54bat is strictly prohibited for anyone under 18. We do not collect information from minors or allow them to create accounts.

• Age is verified at the time of registration.
• Proof of age is mandatory as part of the KYC process.
• If a minor is found to have created an account, it will be immediately closed and all associated data will be deleted.
• Parents can report suspicious activity by emailing support@54bat.bet.

54bat may update this privacy policy as needed. Members will be notified by email before any significant changes take effect.

• You will be notified at least 14 days before any changes take effect.
• Continued use of the platform after changes take effect will be considered acceptance of the new policy.
• If you do not agree to the updated policy, you will have the option to close your account and withdraw your balance.

Contact Address:

For any privacy-related questions or requests, please reach out to our dedicated Privacy Team:

• Email: support@54bat.bet
• Live Chat: directly from the 54bat.bet homepage
• Response Time: Within 30 business days